Terms of Service

1. Acceptance of these Terms

These Terms of Service (the “Terms”) are a binding contract between you and Stellar Rentals LLC, a Delaware limited liability company doing business as “Communities” (“Communities,” “we,” “our,” or “us”). They govern your access to and use of the Communities website, applications, APIs, and related services (collectively, the “Service”).

By accessing or using the Service, creating an account, uploading a document, or clicking a button indicating your acceptance, you agree to be bound by these Terms and by our Privacy Policy.

2. Eligibility

You must be at least 18 years old, have the capacity to enter into a binding contract, and not be barred from using the Service under applicable law. If you create a board workspace on behalf of a homeowners association, condominium association, cooperative, or similar community association (a “Community”), you represent that you are authorized to act for that Community and to bind it to these Terms with respect to the workspace you create.

3. Description of the Service

Communities provides software for community-association management, including:

• An AI bylaw concierge that answers questions about uploaded governing documents.
• A violation-management workflow with AI-drafted notices.
• Financial dashboards, budget tracking, and a dues / assessment scaffold.
• A resident portal where residents can ask questions scoped to their Community and submit violation reports.
• Free self-serve tools, including the CC&R Health Check, Manager Comparison Calculator, Resident Handbook Generator, Manager Breakup Kit, and Instant Board Packet.
• A public Community directory page at /community/[slug] for opted-in Communities.
• Related APIs, integrations, and email notifications.

Features, pricing, and availability may change over time. Some features are labeled as coming soon or join waitlist and are not yet generally available.

4. Accounts

You are responsible for the security of your account credentials and for all activity that occurs under your account. Notify us immediately at rentstellar@gmail.com if you suspect unauthorized access.

Board accounts. The first person to sign up for a Community becomes the owner. Owners and admins may invite other board members, assign roles, and remove members. Each board member is bound by these Terms.

Resident accounts. Residents sign up by entering a community code issued by their board. Resident accounts are scoped to a single Community; a single authenticated user may belong to one resident account.

5. Permitted use

You may use the Service to:

• Ask questions about your own Community’s governing documents.
• Manage violations, maintenance, and financials for a Community you are authorized to administer.
• Invite board members and residents to your Community workspace.
• Generate and share the outputs of the free tools for your Community.

6. Prohibited conduct

You agree not to:

• Reverse-engineer, decompile, scrape, or attempt to extract training data from the Service.
• Resell, sublicense, or white-label the Service without our written permission.
• Upload content that you do not have the right to upload, including third-party copyrighted material, governing documents of a Community you are not affiliated with, or photographs taken without the subject’s permission.
• Use the Service to harass any person, including through abusive violation reports or by targeting a specific resident.
• Attempt to circumvent authentication, rate limits, or access another Community’s data.
• Use automated means (bots, scripts) to access the Service in a manner that exceeds normal human usage patterns.
• Upload malicious files, exploit security vulnerabilities, or interfere with the operation of the Service.
• Use the Service to provide legal advice to third parties, or to present AI-generated outputs as professional legal counsel.
• Use the Service in violation of any applicable law, including fair-housing laws, the Americans with Disabilities Act, and consumer-protection laws.

7. Your content and license

You retain all rights in the content you upload or submit to the Service (“Your Content”), including governing documents, photos, receipts, meeting minutes, and text you type into the free tools. Your Content remains your (or your Community’s) property.

You grant Communities a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, index, and display Your Content solely as needed to provide the Service to you. This includes creating embeddings for AI retrieval, running AI inference on your inputs through our providers, and generating output artifacts you request. The license ends when you delete the content, subject to backup retention described in the Privacy Policy.

We will not use Your Content to train our own or third-party foundation AI models without your explicit, documented consent.

8. AI outputs — NOT legal advice

The Service uses large language models to produce informational summaries, draft letters, proposed violation notices, board packets, resident handbooks, and CC&R analyses. AI outputs:

• Are not legal advice and do not create an attorney-client relationship.
• May contain errors, omissions, outdated citations, or “hallucinations” — content that reads plausibly but is factually wrong.
• Do not account for jurisdiction-specific HOA statutes or recent case law unless a human has verified that coverage.
• Do not substitute for the judgment of a licensed attorney, CPA, or other professional.

For any decision with legal, financial, or enforcement consequences — including but not limited to sending a violation notice, imposing a fine, proposing a CC&R amendment, terminating a management contract, approving or denying an architectural request, or any matter that could reasonably lead to litigation — you must have the output reviewed by a licensed attorney in your jurisdiction before relying on it.

9. State-specific HOA law

HOA governance is regulated by state law. Rules regarding architectural review deadlines, fining authority, accessible parking, assistance animals, open meetings, and records retention vary substantially by state (for example, California’s Davis-Stirling Act, Texas Property Code Chapter 209, Florida Chapter 720). The Service does not automatically apply state-specific rules to every answer unless your uploaded documents or prompts make the state context explicit. You are responsible for confirming that any action you take based on Service output complies with your state’s law.

10. Free tools — additional disclaimers

The free tools carry the risks described in Sections 8 and 9 and the following specific cautions:

• CC&R Health Check. Findings are informational signals, not legal determinations. Do not rely on a health check to conclude that a provision is unenforceable; consult counsel.
• Manager Comparison Calculator. Cost estimates are illustrative. Actual savings depend on factors we cannot observe (your current contract terms, services bundled, scope of work). Do not represent the output as audited financial analysis.
• Resident Handbook Generator. The handbook is a plain-language summary, not a substitute for your governing documents. Governing documents control in any conflict.
• Manager Breakup Kit. The letters and checklists are templates. They may not comply with the notice requirements in your management contract or your state’s statutes. Do not send any letter generated by the Manager Breakup Kit until a licensed attorney has reviewed it for your specific contract, state, and Community.
• Instant Board Packet. Generated packets are drafting aids. Your board remains responsible for verifying financial numbers, meeting notice requirements, and the accuracy of every item before distributing.

11. Violation reports, photographs, and third-party data

When you submit a violation report or upload a photograph, you represent that:

• You have the right to upload the content and are not violating another person’s privacy, publicity, or intellectual property rights.
• You did not take the photograph inside a private residence without the resident’s permission.
• Your report is made in good faith and is not submitted for the purpose of harassing any person.
• You have the right to share any governing documents or meeting materials you upload with Communities for processing.

Boards are responsible for verifying violation reports before taking enforcement action. AI-drafted notices require explicit human approval before we deliver them.

12. Community code and resident access

Each Community has a short community code that boards may share with residents. By sharing the code, the board invites residents to join. Communities does not verify whether a specific resident is actually a member of your Community; the board is responsible for issuing and revoking the code and for removing residents who should not have access.

13. Public Community directory

If your board opts in to a public directory page at /community/[slug], certain high-level information about your Community — name, home count, and a link for residents to sign up — will be indexed by search engines. We do not publish your governing-document text, financials, or resident list. You may opt out at any time through your dashboard.

14. Fees and payment

Communities offers a Free tier with generous limits and a Pro tier currently in waitlist. The anonymous bylaw concierge and the free tools are available without a paid plan. Managed-plan pricing is bespoke and governed by a separate order form or Master Service Agreement.

When paid plans become generally available, pricing, taxes, and renewal terms will be disclosed at the point of purchase and will be governed by a supplemental order form or subscription agreement that forms part of these Terms.

15. Service availability and changes

We aim for high availability but do not guarantee uninterrupted or error-free access. We may perform maintenance, add or remove features, and modify the Service at any time. For material changes that negatively affect paid users, we will provide at least 30 days’ notice where reasonably practicable.

16. Suspension and termination

You may delete your account at any time by emailing us. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if continuing to provide the Service would expose us to meaningful legal or security risk. Where reasonable, we will provide notice and an opportunity to cure before suspending or terminating a paid account.

Upon termination, your account data will be deleted in accordance with the retention schedule in our Privacy Policy. Sections of these Terms that by their nature should survive termination (including Sections 7, 8, 17, 19–24, and 26–34) will survive.

17. Intellectual property

The Service, including its software, trademarks, design, and content that we create (excluding Your Content), is owned by Stellar Rentals LLC or its licensors and is protected by copyright, trademark, and other laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. We reserve all rights not expressly granted.

18. Feedback

If you send us feedback, suggestions, or ideas about the Service, we may use them without restriction and without obligation to you. You grant us a perpetual, irrevocable, royalty-free license to use any such feedback for any purpose.

19. Copyright complaints (DMCA)

We respect intellectual-property rights. If you believe content on the Service infringes your copyright, send a written notice to our designated agent at rentstellar@gmail.com including: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) the URL or other location of the allegedly infringing content; (d) your contact information; (e) a good-faith statement that the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement under penalty of perjury that the information is accurate and that you are authorized to act on behalf of the copyright owner.

20. Third-party services

The Service depends on third-party providers (described in our Privacy Policy) and may link to third-party websites. We are not responsible for third-party services, and your use of them is governed by their own terms.

21. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL AI OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT AI OUTPUTS ARE ACCURATE, COMPLETE, CURRENT, OR ERROR-FREE; THAT THE SERVICE WILL BE UNINTERRUPTED OR SECURE; OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES; TO THAT EXTENT, THESE EXCLUSIONS MAY NOT APPLY TO YOU.

22. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STELLAR RENTALS LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED.

23. Indemnification

You will defend, indemnify, and hold harmless Communities and its affiliates, officers, directors, employees, and agents from and against any third-party claims, losses, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Your Content; (b) your use of the Service; (c) your breach of these Terms; (d) actions you take based on AI outputs, including sending a violation notice, imposing a fine, or delivering a Manager Breakup Kit letter without first obtaining legal review; or (e) your violation of any law or the rights of any third party.

24. Binding arbitration and class-action waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

a. Agreement to arbitrate. Except for the exceptions in Section 24(c), you and Communities agree that any dispute arising out of or related to these Terms or the Service will be resolved by final and binding arbitration administered by JAMS under its Streamlined Arbitration Rules, before a single arbitrator. The arbitration will be held in Wilmington, Delaware or any other mutually agreed-upon location (or by videoconference). Judgment on the award may be entered in any court of competent jurisdiction.

b. Class-action waiver. You and Communities agree that any dispute will be brought in an individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding. If this specific subsection is found unenforceable, then the entire Section 24 shall be null and void, but the rest of the Terms shall remain in effect.

c. Exceptions. Either party may (i) bring an individual action in small-claims court or (ii) seek injunctive relief in a court of competent jurisdiction to prevent infringement of intellectual-property rights.

d. 30-day opt-out. You may opt out of this arbitration agreement by emailing rentstellar@gmail.com with the subject line “Arbitration Opt-Out” within 30 days of first accepting these Terms. Include your full name and the email address associated with your account.

25. Governing law and venue

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. Subject to the arbitration agreement in Section 24, any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in New Castle County, Delaware, and the parties consent to the personal jurisdiction of those courts.

26. Electronic communications

You consent to receive communications from us electronically — including emails, in-product notifications, and postings on the Service — and agree that electronic communications satisfy any legal requirement that such communications be in writing.

27. Force majeure

Neither party is liable for delays or failures caused by events beyond its reasonable control, including natural disasters, war, terrorism, labor disruptions, utility or telecommunications outages, governmental actions, or failures of third-party service providers.

28. Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms, in whole or in part, in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law.

29. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be reformed to the minimum extent necessary to make it enforceable.

30. No waiver

Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

31. Entire agreement

These Terms, together with our Privacy Policy and any supplemental agreement you enter into for a paid or managed plan, constitute the entire agreement between you and Communities regarding the Service and supersede any prior agreements or communications.

32. Changes to these Terms

We may update these Terms as the Service evolves. Material changes will be communicated by email to registered users or via an in-product notice at least 14 days before they take effect (except where a shorter notice period is required by law). Continued use of the Service after the effective date constitutes acceptance.

33. U.S. Government users

The Service is a “commercial item” as defined in 48 C.F.R. 2.101. U.S. Government users acquire the Service with only those rights set out in these Terms.

34. Contact

For questions about these Terms:

Stellar Rentals LLC (d/b/a Communities)
Attn: Legal
rentstellar@gmail.com