Terms of Service

1. Acceptance

By accessing or using aiforhoa.com or any Stellar Communities product (“Service”), you agree to these Terms of Service (“Terms”). If you do not agree, please do not use the Service.

2. Description of Service

AI for HOA provides AI-powered HOA management tools including a bylaw concierge, violation management, financial dashboards, and related features. The free bylaw concierge is available without an account. Additional features require registration.

3. Permitted use

You may use the Service to:

• Query your HOA’s governing documents using the AI concierge.
• Manage your HOA’s violations, maintenance, and financials.
• Invite board members and residents to your HOA workspace.

You may not:

• Reverse-engineer, scrape, or resell any part of the Service.
• Upload content that violates applicable law.
• Use the Service to generate misleading legal advice and present it as professional legal counsel. AI answers are informational only — consult an attorney for legal decisions.
• Attempt to circumvent authentication or access another community’s data.

4. AI outputs — not legal advice

The AI concierge interprets governing documents and provides informational summaries. These outputs are not legal advice and do not create an attorney-client relationship. For legal decisions — including enforcement actions, architectural approvals with significant financial consequences, or disputes that may lead to litigation — consult a licensed attorney.

5. Your content

You retain ownership of all documents and data you upload. By uploading content, you grant AI for HOA a limited license to process it solely to provide the Service to you. We do not use your governing documents or HOA data to train AI models without your explicit written consent.

6. Accounts and security

You are responsible for maintaining the security of your account credentials. Notify us immediately at rentstellar@gmail.com if you suspect unauthorized access.

7. Fees and payment

The anonymous bylaw concierge is free with no account required. HOA management contracts are priced per community and are governed by a separate Master Service Agreement. Pricing will be clearly disclosed before any purchase commitment.

8. Service availability

We aim for high availability but do not guarantee uninterrupted access. We reserve the right to perform maintenance, add or remove features, and modify the Service with reasonable notice. Significant changes that materially affect paid users will be communicated at least 30 days in advance.

9. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT AI OUTPUTS ARE ACCURATE, COMPLETE, OR ERROR-FREE.

10. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, STELLAR COMMUNITIES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE FEES YOU PAID IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

11. Termination

Either party may terminate at any time. You may delete your account by emailing us. We may suspend or terminate accounts that violate these Terms. Upon termination, your data will be deleted within 30 days unless required by law to retain it.

12. Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. Any disputes shall be resolved by binding arbitration under JAMS rules, with proceedings conducted in English.

13. Changes to these Terms

We may update these Terms. Continued use after the effective date of any revision constitutes acceptance. We will notify registered users by email of material changes at least 14 days in advance.

14. Contact

Questions about these Terms: rentstellar@gmail.com