Privacy Policy

1. Who we are

AI for HOA (“we,” “our,” or “us”) operates the website at aiforhoa.com and provides AI-native HOA management software. Questions about this policy can be sent to rentstellar@gmail.com.

2. Information we collect

• Documents you upload. When you use the bylaw concierge, you may upload a CC&Rs or governing-document PDF. We process the text to answer your questions. We do not sell, share, or retain uploaded documents longer than needed to serve your session.
• Lead-capture form data. If you submit your name, email, and HOA details via a request-a-demo or pilot inquiry form, we store that information to follow up with you about our services.
• Usage analytics. We use Vercel Analytics and PostHog to collect anonymized, aggregate data about how visitors use the site (pages visited, feature interactions). No personal identifiers are attached to this data.
• Board account data. If you create a board account, we store your email address and any information you add to your HOA workspace (community name, uploaded documents, violation records, financial data).

3. How we use your information

• To answer AI queries against your uploaded documents.
• To respond to pilot or demo inquiries.
• To improve and operate our product (aggregate analytics only).
• To send transactional emails related to your account (account creation, board actions, violation notices you trigger).

We do not sell your personal information to third parties. We do not use your data to train AI models without your explicit consent.

4. Third-party services

We use the following sub-processors to operate the service:

• Vercel — hosting and serverless functions
• Supabase — database and authentication
• OpenAI / Anthropic — AI inference for document Q&A
• Resend — transactional email

Each sub-processor has their own privacy policy governing their handling of data.

5. Data retention

Uploaded documents used only for the anonymous bylaw concierge are deleted after your session ends or within 24 hours, whichever comes first. Lead form submissions are retained until you ask us to delete them. Board account data is retained for as long as your account is active.

6. Your rights

You may request access to, correction of, or deletion of your personal data at any time by emailing rentstellar@gmail.com. We will respond within 30 days.

7. Cookies

We use only functional and analytics cookies. We do not use advertising or tracking cookies. You can disable cookies in your browser settings; core product features will continue to work.

8. Changes to this policy

We may update this policy as the product evolves. Material changes will be communicated via email to registered users. The effective date at the top of this page always reflects the most recent version.

9. Contact

Questions, concerns, or data requests: rentstellar@gmail.com